Whew! It’s been a hectic first week here at Personal Technology Sherpas. We helped troubleshoot some computer problems with one client, developed plans to assist another client to connect an entertainment system, and fielded a number of inquiries. We’re excited and grateful for these opportunities!
One thing that is proving critical for us is determining which [...]
Posts Tagged ‘Customer Service’
Developing options for assisting clients remotely
Freeing up resources on a sluggish computer: our consultation with Mariette
Today we had the pleasure of assisting Henrico County resident Mariette with some of her computer needs.
Both her anti-virus software and operating system had been downloading security updates at inconvenient moments, causing her computer’s desired functions (mostly email, web browsing and looking at family photos) to operate sluggishly. We were able to help her configure [...]
If there are any Sherpas in the original sense of “Himalayan people living in Nepal and Tibet who are famous for their skill as mountaineers” reading this…
(which I kinda doubt…)
…AND who are offended in any way by my setting up a website titled Personal Technology Sherpas in my husband’s and my need to create a portal through which some manner of living-making (or at least not getting our utilities shut off, while making constructive use of our skills) might be obtained, [...]