Whew! It’s been a hectic first week here at Personal Technology Sherpas. We helped troubleshoot some computer problems with one client, developed plans to assist another client to connect an entertainment system, and fielded a number of inquiries. We’re excited and grateful for these opportunities!
One thing that is proving critical for us is determining which services can be effectively tailored for clients with whom we cannot easily meet in person. Some of these services (like copy editing) are quite easily handled through simple exchanges of email, but where any sort of computer troubleshooting is involved, we’ll need a more immediately interactive exchange medium. So, behind the scenes, we’ve given ourselves some homework, testing out Windows Remote Assistance.
Our goal is to make ourselves as available as possible, in whichever ways are most immediately practical and comfortable for our clients, be that through Windows Remote Assistance, or other means of live communication (from phone calls to Gmail voice and video chat).
We appreciate your interest, and look forward to helping you meet your personal technology needs, big and small, or, if such needs are presently beyond our scope, to connecting you with others who can better assist you. What matters most to us is ensuring that your needs are met. As such, we are always open to your suggestions and feedback. Thanks!